I'm really looking forward to the continued great service. I love telling people about the overnight-early-morning shipping to england and back that was covered under waranty.

I recently had my ReplayTV stolen, and got to deal with that division's tech support. It's recently changed hands and is handled compleetly in india, if you can even get them to pick up the phone. Though, it is interesting that while searching for my replay, they came accross my RioCar purchases in their database. Last I heard even the empeg guys couldn't look that up...

Matthew