Yeah, it sounds like the biggest problem is voice recognition even with one's own pre-recorded voice. I tried the voice commands on my phone. You really have to pronounce the command or person's name very carefully. If there is any noise in the background the phone is easily confused and asks you to repeat. My Onstar (when I was using the free 30 min of cell phone use) performed very well but as you say it 's probably very expensive to license if they'd let us use it at all.