I used their service for 3 or 4 months when my ISP went out of business (apartment complex that had a shared T1 throgh some small ISP) and I couldn't get DSL or cable. Definitely better than dialup, but pretty slow compared to DSL, etc. The mobility is nice though. At the time I had the service I was telecommuting one day a week and some of the time I would take the ricochet and my laptop and work from a coffee shop or a friends house.

The service and coverage where both pretty good although they always disconnected me every four hours so to use it as an always on connection was a little more tricky.

-Mike