I am resurrecting this old thread because I am having Tivo problems again....when I set up a new internet connection ( which is Step 3 on this link http://www.tivohelp.com/archive/tivohelp.swiki.net/45.html I keep getting an error so I reset the computer. However, after I reset it, that internet connection seems deleted (although sometimes I have gotten message before I tried to set it up saying that the Incoming Connection depend on the Routing and Remote Access service which was unable to start.) Any ideas on what might make this internet connection 'disappear'?