I used the bundled CD's to re-install the OS. They didn't pre-image anything special for me. Mea Culpa on the terminology. I re-installed. You're right, the Dell drivers were on a separate disk. All told it was a complete waste of time for a $30 POS modem which ended up going back to Staples and exchanged for another brand.

And speaking of drivers, the Broadcom integrated 10/100/1000 NIC has been a real PITA to image with. I couldn't get RIS to work at all (bluescreen with "Stop 0x00000027 RDR_FILE_SYSTEM" after getting the Broadcom drivers to work, which involved hand-editing the .inf files). At least with Ghost the NDIS driver worked OK once I'd created it's profile in Ghost Console.

-Zeke