Quote:
If you purchased two sticks of memory as one product, they should replace the whole product. Did you tell them that that was the case when you returned it?

The problem is that I didn't want to return both sticks, as that would have put me out of a computer for two weeks. I told them I'd bought a matched set and that only one of the sticks was bad, and asked them if it would be OK to exchange only one of the sticks. They said it would be just fine. I expected them to replace the one bad stick with an identical stick. They didn't.

My question now is whether I should go to the trouble of replacing the second stick to get a matched pair, or if things are just fine as-is with my motherboard settings where they are.
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Tony Fabris