Okay, I have a tough one for you guys, mostly because I have to relay the symptoms 2nd hand. I have not sat down at this computer because it's pretty far away, and I would wait to ask here until I had messed with it, but they're in a bit of a rush.

The user believes that her problems started when opening an email from someone she knew, and believes to have vision problems. The issue is that now her computer is going nuts with effects that appear as if someone went and loaded a slew of accessibility apps on her computer. She's getting really large text, strange reactions from typing, and random text-to-speech. Also, when she tried restarting, when she tries logging in, every time she hits the "s" key, the product is actually "sdfjkl return" which naturally makes her fail her login. Now she can't even access her computer. While she was logged in, I had her go to the accessibility options in control panel, but nothing was enabled.

Has anyone heard of such a thing happening?