Maybe my mark-I isn't obsolete but I feel like I'm
missing out on some critical features. Ethernet? A
radio that works? Improved grounding? Who cares
about the other features? I want those and not
being able to get them sounds like I'm being
penalized by buying early.

I have to be a bit skeptical that mark-I customers will
get the same support since I'm not overly thrilled
with the support so far. I waited a long time for
Linux and NT support. I'm still waiting for an open
source loader for Linux. My radio is useless. I can't
use the USB port so the ethernet connection is really
attractive to me. My hard drive died and had to be
replaced. I upgraded to 8c, uploads kept crashing,
and now I can't even get emplode to connect to the
player. I corresponded with one of your guys and
sent some debug output to him but haven't heard
anything aside from my data was useful for a bug
hunt.

Beta software is one thing. That was understood
when I bought my player but beta-fucking-hardware
is another deal entirely.

I'm sorry for griping. My player is pretty cool but not
all is rosy here and I would really like it if there was
some sort of trade-in policy when the new units are
available.

yours, Dean