I'd guess that IBM probably does its refurb work in Thailand

Just following up to myself here on 2 points:

- I just got my 2nd RMA IBM 30GB back (bummer, it's just a 30!) and enclosed in the box was a customs declaration originating at the "Teleplan Malaysia Repair Center". So that's why it took 12 days to get here! I would have guessed that IBM would have consolidated shipments in and out of NA, but I guess not.

- On avsforum.com, I saw a reference to a class-action suit against IBM for claiming 75GXP reliability figures that were too high (something like that). I found the lawyer's web page and that's about it. No idea whether there's any merit. Just a data point.