That or you could do what a good friend of mine did when they screwed up (several times screwed up) his pre-order for a (then) cutting edge Visor. He looked up the main office number from SEC filings, called and very politely and firmly asked to speak to the president and then lit into him. Presto, free Visor Fedexed. It takes a certain personality to pull this off however...

-Zeke
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WWFSMD?