For some reason on my rio car i have no display at all??? I checked all connections and all seems well. It works but nothing on the screen. I did notice that when I turn it on the small blue light in the right turns on then quickly fads out.. I have contacted TIM i pray he can help.

1 year warranty worst thing that could happen is you have to send it in.

Dam I really hope they cover it and its fixed to normal quickly. I just love it so much!

Why would you contact Tim E? He doesn't even work for SB anymore - I thought he worked for intel. Please contact support as listed in the back of the manual. support@empeg.com works too i think.

Sean

Hi
I emailed the support email addy, and the guy I dealt with before was Tim Matitson.

JIM

There's no one of that name in SONICblue, according to the staff directory.

You need to talk to David Moss by emailing carsupport@sonicblue.com.

Rob

Tim Mattson is the guy who collects returns on my behalf in the US office - so you probably got his name from the returns label I send out.

You need to talk to David Moss by emailing carsupport@sonicblue.com.

Don't you mean carsupport@riohome.com ? Or do those two addresses both resolve?

By the way, the "dead display" FAQ entry is right here for those who are interested.

I have used both addresses, and David responded every time.

The SONICblue email and web addresses now use sonicblue.com - but the old addresses continue to work in most cases.

Rob