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#220041 - 18/05/2001 15:18 Problems installing Audio Receiver Manager
vince
stranger

Registered: 23/12/2001
Posts: 67
Loc: UK
I've just received 3 Dell Digital Audio Receivers and am having problems installing the Audio Receiver Manager on a Win2k Server. Installshield errors on "setup failed to launch installation engine: Access is denied", it does this on both versions 1.01 and 1.03 of the Manager software. Does anyone know how to fix this or how I can copy it from another machine onto this one (I have the Manager running OK on a Win98 machine).

Thanks



Vince, UK (DDAR x 3)
_________________________
Vince, UK RioCar 20GB + 20GB, tuner & stalk, 5 x Audio Receivers

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#220042 - 18/05/2001 15:25 Re: Problems installing Audio Receiver Manager [Re: vince]
timwi
new poster

Registered: 11/12/2000
Posts: 14
Just a guess, but are you installing as the administrator? Or as an account in the administrators group?


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#220043 - 18/05/2001 16:02 Re: Problems installing Audio Receiver Manager [Re: timwi]
vince
stranger

Registered: 23/12/2001
Posts: 67
Loc: UK
Yes, logged in as administrator but have tried another account that's in the administrators group (same thing happened).

Vince, UK (DDAR x 3)
_________________________
Vince, UK RioCar 20GB + 20GB, tuner & stalk, 5 x Audio Receivers

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#220044 - 19/05/2001 01:55 Re: Problems installing Audio Receiver Manager [Re: vince]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
I know for a fact that it will install cleanly on a freshly installed Win2K server box, but you could try this to install it...

Copy the contents of the C:\Program Files\Audio Receiver directory. regsvr32 all of the DLLs in there. From memory, mercprv.dll, realprv.dll and fileprv.dll will need registering.

Copy the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Diamond Multimedia\Audio Receiver Manager\1.0 to the new machine.

Remove the 'Adapters' and 'Units' keys. Set 'DatabaseCurrent' to zero. It should sort itself out when you start it up.


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-- roger

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#220045 - 19/05/2001 02:30 Re: Problems installing Audio Receiver Manager [Re: Roger]
vince
stranger

Registered: 23/12/2001
Posts: 67
Loc: UK
Roger,

Thanks for the reply. Yep it does install on Win2k Server and I've now installed it on my server which is servering up 48 gigs of mp3's. Here's what the problem was:- some prat (me) had been messing with COM security in dcomcnfg and had changed the default access permissions.

Vince, UK (DDAR x 3)
_________________________
Vince, UK RioCar 20GB + 20GB, tuner & stalk, 5 x Audio Receivers

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