it effectivly ends my involvment
not for me. Like I said, I get hassled about why they have to buy a new computer. Then in most cases, when they ask for and get my suggestions, they never like what I offer them. They're like "I want a brand new full computer for $150. I want a CD burner, I don't want any of that Celeron business, and I want it from a reliable company." They never want that Wal-Mart computer or any other really low end machines.
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Matt