Ok thanks guys at least there is hope. I will try you're sugestion when I get a chance. I was trying to access it with the consumer software and not the developer so hopefully it works.
I'm not sure of the origin of the serial cable I have. Is there a easy way to tell which one I need? I will buy a new one.....I thought they all the same? Seems i cannot find any of my Empeg cables.....calling gf....where are my cables?....lol

I'll get that boot log asap....

Edit: Weill I just read the enclosed link. I believe I have the consumer upgrade (version 2.0 bet 13)- I know old one )and not the developer one. Since I have the consumer upgrade I cannot access the shell prompt can I? I might as well send it to Euronix for repair. Ok, so in the long run it might be better to install the developer version just in case you need to access the shell prompt and un-freeze the player so to speak.