FTTC is not a product designed to run an entire office off, and I would suggest using it as such is a big risk. My day job used to be talking to people who had lost ADSL service for weeks sometimes, you'd be surprised just how much Openreach care about that for the money they make out of it, but in a product with so many weak points when it comes to redundancy when it's bad it can be really bad! The same can't be said for some of the SPs who just tend to play the blame BT game, which sadly is all too common.
The only time we've had extended downtime on an ADSL service is when ViaNet somehow managed to close our account and cease the line.
I'd much rather have a leased line service but we can't realistically afford it, latest quote I got was for £2650 setup and £6040 p.a. for a 12mb EFM leased line.
ETA: We already have 2 leased lines between our London offices and the AboveNet fibre to the internet.
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