If I went with another VOIP provider, I'd lose my Triple Play Discount on my current Comcast service, making something that's already too expensive become even more so. And I'd be doing it just for the privilege of paying yet another company to have VOIP piggybacked onto the Comcast system which already does VOIP for me (admittedly with a narrower range of modem choices).

If I were dropping VOIP altogether, that might be a reason to cancel VOIP service and take the discount hit, but as long as I'm still limited to a burglar alarm that only works when the (notoriously unreliable) internet works, then what's the point.