Is the support for the empeg still valid? I emailed carsupport a while ago and haven't received any reply yet.

and my rio is dead

Sometimes Dave is out of the office a day or two and takes a couple of days to get back to you.
Don't worry, He will get back to you sooner or later.

Yep - what he said. Because of other commitments, I tend to do two solid days of work a week instead of a few hours each day - unfortunately this means that repllies to emails are a little slower than I'd like.

I should be up-to-date with email by the end of the day.

Thanks... I was just a lil worried since I knew empeg support was top of the line