#143584 - 15/02/2003 11:20
serial boot log?
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member
Registered: 15/01/2002
Posts: 122
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Customer support has asked me for a copy of the serial boot log for a problem I'm having. How do I get it? Can anyone provide a link to the FAQ entry that addresses this? Couldn't find it on my own. Thanks.
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#143585 - 15/02/2003 11:21
Re: serial boot log?
[Re: nikko]
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old hand
Registered: 31/12/2001
Posts: 1109
Loc: Petaluma, CA
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Justin Larsen
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#143587 - 16/02/2003 00:19
Re: no Hyperterminal
[Re: skibum]
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member
Registered: 15/01/2002
Posts: 122
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Unfortunately, I don't seem to have Hyperterminal. I am running Windows XP Pro 2002 with Service Pack 1. How else can I get the serial boot log? Is there a different program within my version of Windows that would work? Or do I need to download something?
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#143588 - 16/02/2003 01:47
Re: no Hyperterminal
[Re: nikko]
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carpal tunnel
Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
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With all the bloat they have in Windows XP, do they really not bother to include a terminal program? Argh.
If there's a special way to dig up some sort of hidden terminal program in XP or on the XP installation CD's someone please describe how it's done so I can write it up in that FAQ entry.
If not, what's the smallest/simplest/easiest freeware terminal program for XP that I can link in the FAQ that will require the fewest lines of written instructions on how to use it?
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#143589 - 16/02/2003 01:52
Re: no Hyperterminal
[Re: tfabris]
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carpal tunnel
Registered: 23/09/2000
Posts: 3608
Loc: Minnetonka, MN
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HyperTerminal came with my windows xp pro. The short cut is in the start menu is under programs - accessories - communications. It must be installed by default because I don't remember having any options on what to install when installing XP.
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Matt
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#143590 - 16/02/2003 01:55
Re: no Hyperterminal
[Re: msaeger]
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carpal tunnel
Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
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It must be installed by default because I don't remember having any options on what to install when installing XP. Did you upgrade a prior version of Windows when you installed XP, or was it "from scratch"?
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#143591 - 16/02/2003 02:00
Re: no Hyperterminal
[Re: tfabris]
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carpal tunnel
Registered: 23/09/2000
Posts: 3608
Loc: Minnetonka, MN
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Nope clean install on a new HDD when I got my shuttle.
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Matt
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#143592 - 16/02/2003 02:03
Re: no Hyperterminal
[Re: tfabris]
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carpal tunnel
Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
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If you find that it's not included, TeraTerm's not bad and it's 100% free.
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Bitt Faulk
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#143593 - 16/02/2003 02:07
Re: no Hyperterminal
[Re: msaeger]
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carpal tunnel
Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
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Okay, Nikko, can you check the menu that Msaeger said it should be under and let me know if it's there on your particular install of XP? If it's there, I'd like to include at least that in the FAQ.
Also, does XP perhaps hide more complicated programs by default? Maybe hiding certain advanced utilities until you dance a little jig for it?
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#143594 - 16/02/2003 02:13
Re: no Hyperterminal
[Re: tfabris]
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carpal tunnel
Registered: 23/09/2000
Posts: 3608
Loc: Minnetonka, MN
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My username has administrator rights maybe that makes a difference.The XP start menu also has that "feature" that hides un-used programs. I think 2K did that too.
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Matt
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#143595 - 16/02/2003 02:14
Re: no Hyperterminal
[Re: tfabris]
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veteran
Registered: 19/06/2000
Posts: 1495
Loc: US: CA
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HyperTerminal PE can be downloaded from here. There's also IVT.
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Donato MkII/080000565 MkIIa/010101253 ricin.us
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#143596 - 16/02/2003 02:19
Re: no Hyperterminal
[Re: tfabris]
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veteran
Registered: 19/06/2000
Posts: 1495
Loc: US: CA
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Default install location is: "C:\Program Files\Windows NT\hypertrm.exe"
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Donato MkII/080000565 MkIIa/010101253 ricin.us
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#143597 - 16/02/2003 04:50
Re: no Hyperterminal
[Re: wfaulk]
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carpal tunnel
Registered: 17/01/2002
Posts: 3996
Loc: Manchester UK
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I agree, I use TerraTerm instead of HyperTerminal all the time.
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Cheers,
Andy M
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#143598 - 16/02/2003 07:52
Re: no Hyperterminal
[Re: tfabris]
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pooh-bah
Registered: 14/01/2002
Posts: 2489
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I have XP Home, and there is no shortcut for it anywhere in my program menus. But... if I search for 'Hyperterminal' under Windows Help, a window appears with a shortcut. Its there, just a bugger to find.
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#143599 - 16/02/2003 09:05
Re: no Hyperterminal
[Re: CrackersMcCheese]
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addict
Registered: 14/01/2002
Posts: 443
Loc: Raleigh, NC
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I guess you've looked under Programs->Accessories->Communications? That's the location under XP Professional, not sure if XP Home would be the same.
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#143600 - 16/02/2003 09:49
Re: no Hyperterminal
[Re: CrackersMcCheese]
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carpal tunnel
Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
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I have XP Home, and there is no shortcut for it anywhere in my program menus. But... if I search for 'Hyperterminal' under Windows Help, a window appears with a shortcut. Its there, just a bugger to find. Okay, thanks everyone. The FAQ now reads:
Any piece of terminal software will work for this purpose, but Hyperterminal is most commonly used since it comes with Windows. If you can't find Hyperterminal on your Windows Start menu, search for the file "hypertrm.exe" on your hard disk, or search for "Hyperterminal" in the Windows Help. In some versions of Windows, it's an optional component and you may need the original Windows installation CD to install it. If you're not a Windows user, or you can't use Hyperterminal, you may use any other terminal program you like. There are many available for download on the internet, many of them freeware. If anyone has data to refute the accuracy of that paragraph, let me know.
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#143601 - 16/02/2003 11:55
Re: no Hyperterminal
[Re: tfabris]
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pooh-bah
Registered: 31/08/1999
Posts: 1649
Loc: San Carlos, CA
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The FAQ now readsIf you wanted to point non-windows users in the right direction zTerm and minicom are pretty much the standard terminal apps on Mac OS and unix respecitvely. -Mike
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#143602 - 16/02/2003 12:14
Re: no Hyperterminal
[Re: msaeger]
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member
Registered: 15/01/2002
Posts: 122
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>Okay, Nikko, can you check the menu that Msaeger said it should be under and let me know if it's there on your particular install of XP? If it's there, I'd like to include at least that in the FAQ.<
Ok, I tried Programs->Accessories->Communications and C:\Program Files\Windows NT\hypertrm.exe. No luck in either place. I guess I'll download TerraTerm and see if I can figure out how to use that.
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#143603 - 16/02/2003 13:56
Re: no Hyperterminal
[Re: Yang]
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addict
Registered: 05/06/2002
Posts: 497
Loc: Hartsville, South Carolina for...
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Yes... XP Home is the same as XP Professional.
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Michael West
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