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#161126 - 12/05/2003 15:16 Extra DSL modem?
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
I was just filling out a PRCD with my company for an extra DSL modem (a process which has sometimes been known to take months) and I realized that maybe I should just ask if anyone here has an extra.

I know that sometimes when people change DSL service providers, they get left with extra DSL modems that gather dust in the closet. If anyone's got one that they want to throw my way, you'd be saving me the headache of the corporate purchase order process.

See, I've got an existing modem which intermittently fails once every few months, and needs to be rebooted. I've got an identical modem on another line which never fails and never needs to be rebooted. I verified that the modem was the issue simply by swapping the two modems and waiting. After a year or so of occasional reboots in its new location, I'm now certain the modem is the item that was at fault all along. Of course, it's long since out of warranty and the phone company refuses to replace it or even credit me the $99.00 it would cost to replace it. I've already wasted more than $99.00 of my time trying to get them to make it right. Heck, our monthly bill is a lot more than that. I think they're being pretty snarky about it if you ask me.

The only catch is that I don't know a lot about the technology, in terms of which modems will work with which kinds of connections. I don't know if "just any old ADSL modem" will work, or if it needs to be special in some way. I do know the following, though:

- Current modem which is working on this line is a "Westell Wirespeed". Same as the one that intermittently fails and that I'm trying to replace.

- It is supposed to be able to support auto-configuration. When I swapped the two modems, I didn't need to do any software configuration at all, they each just "worked" on the new line.

- I was told by a Pac Bell technician that I could replace it with a "Speedstream ADSL Modem", part number 120-5360-501 at www.sbcdslstore.com . He said it would support auto configuration as well.

I'm sure there are plenty of companies which make ADSL modems which will just plug in and work in this spot. I'm betting that somewhere on this BBS, someone has one which is gathering dust right now. Anyone?
_________________________
Tony Fabris

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#161127 - 12/05/2003 15:31 Re: Extra DSL modem? [Re: tfabris]
loren
carpal tunnel

Registered: 23/08/2000
Posts: 3826
Loc: SLC, UT, USA
I've got one. It's the Alcatel 1000 that Pacbell originally rolled out with their ADSL lines a few years back. It's all yours if you wanna pay shipping. I'm pretty sure i still have it in my "bin-o-pc-crap". I'll check tonight.
_________________________
|| loren ||

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#161128 - 12/05/2003 15:35 Re: Extra DSL modem? [Re: loren]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
THANKS!

That should work... The guy at Pac Bell said the Westel and Speedstream products both used the Alcatel chipset. I'll PM you with shipping information and paypal you the cash (or give you our shipper number if I can clear it with our admin). There's no rush, so the cheapest possible shipping method will do.
_________________________
Tony Fabris

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#161129 - 12/05/2003 15:41 Re: Extra DSL modem? [Re: loren]
matthew_k
pooh-bah

Registered: 12/02/2002
Posts: 2298
Loc: Berkeley, California
My Alcatel 1000 was rock solid until it died one day. After almost four years without touching it, I was disapointed to learn that they weren't replacing the modem with the same ones. There are a few numbers you need to set in the modem if they aren't already set correctly (Virtual Circuit ID?) which are basicaly ATM routing options. I know with my pac bell Alcatel it was possible to change them through either telnet or a web interface.

The alcaltel was replaced with a speestream, and as far as I know it's worked well.

Matthew

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#161130 - 12/05/2003 15:57 Re: Extra DSL modem? [Re: matthew_k]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
If Loren's Alcatel modem needs its settings configured, I don't know if I even have the appropriate settings to plug in. The modems I've got were plug-and-play, auto-configuring, no settings needed. Does anyone have any more information on this?
_________________________
Tony Fabris

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#161131 - 12/05/2003 16:15 Re: Extra DSL modem? [Re: tfabris]
JeffS
carpal tunnel

Registered: 14/01/2002
Posts: 2858
Loc: Atlanta, GA
BTW, Tony, I also have an extra DSL modem lying around if Loren's doesn't work out. It's a Cisco and I don't know the model number, but I'll dig it out if you still find yourself in need of something.
_________________________
-Jeff
Rome did not create a great empire by having meetings; they did it by killing all those who opposed them.

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#161132 - 12/05/2003 17:03 Re: Extra DSL modem? [Re: JeffS]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
I'm mainly looking for any one that supports auto-configuration so I don't have to enter any info through a telnet interface (since I don't even have that info to enter it). Dunno if Loren's is that way or not?
_________________________
Tony Fabris

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#161133 - 12/05/2003 17:19 Re: Extra DSL modem? [Re: tfabris]
mcomb
pooh-bah

Registered: 31/08/1999
Posts: 1649
Loc: San Carlos, CA
Dunno if Loren's is that way or not?


To the best of my memory the Alcatel 1000 doesn't require any configuration. I installed/moved/drop kicked my fair share of them a few years back doing consulting and I don't recall ever setting a thing on them. They where pretty bullet proof actually (damn ugly though).

Maybe they require configuration only if changing DSL providers? I most likely only set them up with PacBell DSL as they where PB's standard modem for quite a while.

-Mike
_________________________
EmpMenuX - ext3 filesystem - Empeg iTunes integration

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#161134 - 12/05/2003 17:33 Re: Extra DSL modem? [Re: mcomb]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
To the best of my memory the Alcatel 1000 doesn't require any configuration.
Cool! Thanks!
_________________________
Tony Fabris

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#161135 - 12/05/2003 18:22 Re: Extra DSL modem? [Re: tfabris]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
I'll bet the 1000 won't work. I've got one, too, and I've tried it on every DSL connection I've had (four), and it only ever worked on the one it was shipped with, and they were all on the same line. The 1000s were the very first DSL modems that came out, I believe, and I think that the supporting technology has changed enough that it's now obsolete.

I could easily be wrong, though.
_________________________
Bitt Faulk

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#161136 - 12/05/2003 19:11 Re: Extra DSL modem? [Re: wfaulk]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Thanks for that info, Bitt. You could very well be right. For the few bucks it'll cost to have Loren mail it to me, I'm willing to try it and find out.
_________________________
Tony Fabris

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#161137 - 12/05/2003 19:17 Re: Extra DSL modem? [Re: tfabris]
tonyc
carpal tunnel

Registered: 27/06/1999
Posts: 7058
Loc: Pittsburgh, PA
If it turns out to not work, I'll be more than happy to donate mine to the cause. I'm on cable now, and have no use for my Wirespeed DSL modem, formerly used on Verizon DSL service.
_________________________
- Tony C
my empeg stuff

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#161138 - 12/05/2003 19:21 Re: Extra DSL modem? [Re: tonyc]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Cool! Hey, Loren, hold that modem. If Ynot has the same one, then it'll more likely work.
_________________________
Tony Fabris

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#161139 - 13/05/2003 07:11 Re: Extra DSL modem? [Re: tfabris]
davec
old hand

Registered: 18/08/2000
Posts: 992
Loc: Georgetown, TX USA
I've got a SpeedStream 5260 Ethernet ADSL Modem Part #060-5660-003 collecting dust. I have no idea of the specs for it, but you're welcome to it if you need it.
_________________________
Dave Clark Georgetown, Texas MK2A 42Gb - AnoFace - Smoke Lens - Dead Tuner - Sirius Radio on AUX

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#161140 - 13/05/2003 09:31 Re: Extra DSL modem? [Re: davec]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Thank you! I'm hoping Ynot's wirespeed will work since it's the exact same model. If it doesn't, I'll PM you. Thanks for the offer!
_________________________
Tony Fabris

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#161141 - 13/05/2003 09:36 Re: Extra DSL modem? [Re: tfabris]
tonyc
carpal tunnel

Registered: 27/06/1999
Posts: 7058
Loc: Pittsburgh, PA
I can't get onto ICQ today for some reason, so can I take that as a sign that you checked out the power plug and all that jazz?
_________________________
- Tony C
my empeg stuff

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#161142 - 13/05/2003 09:39 Re: Extra DSL modem? [Re: tonyc]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
I was just going to send you a private message. Yes, it's the same power plug. Three pins plus a "guide" tab, making the female connection look like a four-pin socket. And as I said, the current power supply is fine, since I didn't swap power supplies when I did the test-swap of the two modems.

Oh, and give Trillian a shot, it's not giving me any trouble with my ICQ connection.
_________________________
Tony Fabris

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#161143 - 13/05/2003 09:41 Re: Extra DSL modem? [Re: tfabris]
tonyc
carpal tunnel

Registered: 27/06/1999
Posts: 7058
Loc: Pittsburgh, PA
I use Trillian at home. At work, due to the lack of a direct Internet connection, I need to use our telnet proxy to get to my Linux box at home, and then use CenterICQ to use AIM, ICQ, etc.

Anyway, glad it's the right one. I don't think I can make it to the UPS place today, but tomorrow should be doable.
_________________________
- Tony C
my empeg stuff

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#161144 - 13/05/2003 09:43 Re: Extra DSL modem? [Re: tonyc]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
I don't think I can make it to the UPS place today, but tomorrow should be doable.
Cool! Thanks! No rush at all, the existing modem works and it's got at least another month before I need to reboot it again. Make sure to let me know how much it cost you to mail it so I can paypal you the dough.

Thanks again!
_________________________
Tony Fabris

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#161145 - 13/05/2003 09:46 Re: Extra DSL modem? [Re: tfabris]
tonyc
carpal tunnel

Registered: 27/06/1999
Posts: 7058
Loc: Pittsburgh, PA
Make sure to let me know how much it cost you to mail it so I can paypal you the dough.
Nah, that prototype Pearl you were going to send me will do just fine as payment for shipping.
_________________________
- Tony C
my empeg stuff

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#161146 - 13/05/2003 09:53 Re: Extra DSL modem? [Re: tonyc]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
If only I had one to send.
_________________________
Tony Fabris

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#161147 - 13/05/2003 09:55 Re: Extra DSL modem? [Re: tfabris]
JeffS
carpal tunnel

Registered: 14/01/2002
Posts: 2858
Loc: Atlanta, GA
If you only had one, I doubt you'd sent it!
_________________________
-Jeff
Rome did not create a great empire by having meetings; they did it by killing all those who opposed them.

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#161148 - 22/05/2003 20:10 Re: Extra DSL modem? [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Just wanted to let everyone know that I got the extra modem from Tony. Plugged it in, it booted right up and connected with no problems. Now only time will tell if it has the same intermittent problem as the other modem did.

Thanks again, Tony!
_________________________
Tony Fabris

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#161149 - 16/06/2003 13:58 Re: Extra DSL modem? [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31596
Loc: Seattle, WA
Follow up, in case anyone was interested. Tony's replacement modem is still going strong, hasn't gone down yet.
_________________________
Tony Fabris

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