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#201754 - 01/02/2004 17:34 DO NOT BUY KARMA - TOO FLIMSY
Krandor
new poster

Registered: 25/03/2003
Posts: 22
My Karma 2 weeks out of warranty broke so now I am left with an expensive paperweight.

With the 90 day warrnty DO NIOT BUY A KARMA. They are too fragile and will break very quickly. STAY AwAY!

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#201755 - 01/02/2004 18:20 Re: DO NOT BUY KARMA - TOO FLIMSY [Re: Krandor]
msaeger
carpal tunnel

Registered: 23/09/2000
Posts: 3608
Loc: Minnetonka, MN
Oh no I bought one AAAHHHH I'm screwed.
_________________________

Matt

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#201756 - 01/02/2004 18:28 Re: DO NOT BUY KARMA - TOO FLIMSY [Re: msaeger]
Krandor
new poster

Registered: 25/03/2003
Posts: 22
I hope you have better luck then I did. I got 3 1/2 months of use out of mine before it broke and since there is a 3 month warranty I'm SOL Best of luck wirh yours. Mine became a papereright as soon as it gout outside of warranty time.

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#201757 - 01/02/2004 18:41 Re: DO NOT BUY KARMA - TOO FLIMSY [Re: Krandor]
msaeger
carpal tunnel

Registered: 23/09/2000
Posts: 3608
Loc: Minnetonka, MN
Mine already broke and was replaced so maybe I will be safe. The hdd died in mine shortly after I got it.
_________________________

Matt

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#201758 - 01/02/2004 22:54 Re: DO NOT BUY KARMA - TOO FLIMSY [Re: Krandor]
loren
carpal tunnel

Registered: 23/08/2000
Posts: 3826
Loc: SLC, UT, USA
You didn't mention in your other thread, but did you buy it with a credit card? If so see if your credit card company gives you a double warranty.
_________________________
|| loren ||

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#201759 - 01/02/2004 23:04 Re: DO NOT BUY McD - TOO GASSY [Re: Krandor]
goooberhead
new poster

Registered: 06/07/2003
Posts: 6
Loc: Your mom's bed
I once ate a McDonald's cheesebuger that gave me gas. STAY AwAY!

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#201760 - 02/02/2004 00:23 Re: DO NOT BUY KARMA - TOO FLIMSY [Re: Krandor]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31594
Loc: Seattle, WA
Sometimes in situations like this, one can get more with honey than with vinegar. Calling up and saying, "Yeah, I know it's past the warranty. But I know that you're a good company and you want to stand by your products. I really like the product and would like to continue using it, and I would like to be able to recommend it to my friends. Could you please make an exception in this case?" (And if the flunkie on the other end of the phone can't, ask to be escalated, lather rinse repeat.)

I'm not saying this would work, I'm just saying that it's the first thing I'd try in this situation.
_________________________
Tony Fabris

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#201761 - 02/02/2004 19:43 Re: DO NOT BUY KARMA - TOO FLIMSY [Re: tfabris]
Krandor
new poster

Registered: 25/03/2003
Posts: 22
I have been assured my Rob that the situation will be taken care of so I apologize for my post.

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#201762 - 02/02/2004 23:10 Re: DO NOT BUY KARMA - TOO FLIMSY [Re: tfabris]
Krandor
new poster

Registered: 25/03/2003
Posts: 22
tfarbis, I would agree except I posted a normal thread on this board a week ago explaining my issue (beore I talked to support) and got no response from Rob of anybody else even though somebody else replied in the thread with similar problems.

My frustrated messages for responses and a solution so I would say the better motto is "The Squeaky wheel gets the grease".

Right now, I am just glad the Empeg team is going to make sure I am taken care of. However, my "honey" thread got no response and it took a "vinegar" thread ro get help.

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#201763 - 02/02/2004 23:36 Re: DO NOT BUY KARMA - TOO FLIMSY [Re: Krandor]
msaeger
carpal tunnel

Registered: 23/09/2000
Posts: 3608
Loc: Minnetonka, MN
Don't forget the empeg people posting on here are not in sales or customer service.
_________________________

Matt

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#201764 - 03/02/2004 05:29 Re: DO NOT BUY KARMA - TOO FLIMSY [Re: Krandor]
andym
carpal tunnel

Registered: 17/01/2002
Posts: 3996
Loc: Manchester UK
so I would say the better motto is "The Squeaky wheel gets the grease".

Maybe there's no motto, it's just a bunch stuff that happens.....
_________________________
Cheers,

Andy M

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