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#251714 - 14/03/2005 22:14 need a little help getting USB 2.0 to work..
ithoughti
old hand

Registered: 17/07/2001
Posts: 721
Loc: Boston, MA USA
So I just built a new machine using this motherboard and WinXP Pro SP2. For some reason I can't get the USB 2.0 ports to work in high speed.

Any thoughts would be welcome, thanks!
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//matt

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#251715 - 14/03/2005 22:21 Re: need a little help getting USB 2.0 to work.. [Re: ithoughti]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA
You know, I was having that problem on my motherboard as well. I had a new external disk drive and the USB only worked at standard speed. I gave up and switched it to firewire.

Funny thing is, I remember USB 2.0 working when I plugged in the Karma during the beta testing phase. So I dunno what changed. Or perhaps nothing changed, and it was the device itself that was giving me grief.

Check your BIOS settings, mine had settings related to that. And the funny thing is, the names of the settings were counter-intuitive, so you weren't sure which was the fastest setting until after you looked at the help text.

Edit: I was also using an Asus motherboard, a P4C800 Deluxe. Wonder if that's a factor?
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Tony Fabris

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#251716 - 15/03/2005 00:19 Re: need a little help getting USB 2.0 to work.. [Re: tfabris]
ithoughti
old hand

Registered: 17/07/2001
Posts: 721
Loc: Boston, MA USA
cool, i'll take a look at the BIOS stuff. For now I just pulled the 2.0 card out of my old machine and put it in the new one to use my 250Gb external on, and all works fine. Which leads me to believe that it must be the bios settings.
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//matt

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#251717 - 15/03/2005 01:38 Re: need a little help getting USB 2.0 to work.. [Re: ithoughti]
SE_Sport_Driver
carpal tunnel

Registered: 05/01/2001
Posts: 4903
Loc: Detroit, MI USA
I had this problem on my buddy's XP machine. We just went into "Device Manager" and clicked "Update Driver" on the USB controllers. It worked right away and he was able to see his new printer.
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Brad B.

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#251718 - 15/03/2005 02:07 Re: need a little help getting USB 2.0 to work.. [Re: ithoughti]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
Are there any unrecognised devices in device manager? You might not have a compatible driver installed for the USB 2.0 portion of the USB chipset.

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#251719 - 15/03/2005 10:30 Re: need a little help getting USB 2.0 to work.. [Re: tman]
ithoughti
old hand

Registered: 17/07/2001
Posts: 721
Loc: Boston, MA USA
Yeah, I tried updating the drivers and all that. There are no urecognized drivers either. I havent tried the BIOS setttings yet, but I will later today.
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//matt

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#251720 - 15/03/2005 12:16 Re: need a little help getting USB 2.0 to work.. [Re: ithoughti]
andym
carpal tunnel

Registered: 17/01/2002
Posts: 3996
Loc: Manchester UK
My new Shuttle had a similar problem. There was a BIOS setting under integrated peripherals. You could set USB1.1 only, USB 1.1 + 2.0 or 2.0 only. I had mistakenly left it at 1.1 only, once I changed it and restarted the box Linux suddenly discovered some ehci devices that weren't enabled before. So I'd certainly look in the BIOS
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Cheers,

Andy M

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#251721 - 23/03/2005 16:36 Re: need a little help getting USB 2.0 to work.. [Re: andym]
ithoughti
old hand

Registered: 17/07/2001
Posts: 721
Loc: Boston, MA USA
well, I switched up the setttings in the BIOS and still nothing.

seems a bit fishy to me and I don't really know where to go from there.
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//matt

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#251722 - 23/03/2005 21:58 Re: need a little help getting USB 2.0 to work.. [Re: ithoughti]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Stick a KNOPPIX cd into the drive and reboot. Specify "knoppix26" at the boot prompt. See if things work at high-speed once it's up and running.

-ml

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#251723 - 25/03/2005 02:16 Re: need a little help getting USB 2.0 to work.. [Re: ithoughti]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA
Have you installed the latest...

- BIOS Flash from Asus?

- Drivers for the USB controller from Asus?

And do you have more than one device which uses USB 2.0, so that you can be sure it's not just the fault of the device?
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Tony Fabris

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