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#260056 - 08/07/2005 15:16 Shut up, UPS!
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12341
Loc: Sterling, VA
Not the shipping company. I've got this APC UPS. It's a small one, but it's only purpose is to supply power to a fancy X10 LCD control panel, so that when the power goes out, I don't have to reset the date and time. You may say that I'm just being lazy, but when the power goes out literally every single day, it's tedious to set the information on this thing.

Anyway, the problem with the UPS is one of its "features." Whenever the power goes out for more than just a blip, it sounds off a LOUD beep every 10 seconds to let you know that the power is out, presumably so you can shut off your computer or whatever.

So there lies the problem. I do not want this damn beeping. When it's silent at 2AM and suddenly you hear this horrible beeping noise from downstairs, it's quite annoying. Unfortunately, I can't find any information on how/if you can turn it off. Any ideas? In our area, either the power is out for under one minute or for hours. Either way, the beeping is not needed for a tiny LCD that must be able to last for several hours even on this small UPS.

The unit is made by APC, and has the model number ES 350. It appears, after a Google search, that APC also confusingly calls it the BE350. Does anyone else have one of these?
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Matt

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#260057 - 08/07/2005 15:29 Re: Shut up, UPS! [Re: Dignan]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA
I had the same problem with my APC UPS and I merely opened the thing, located the piezo buzzer, and removed it.

I also did that once for a dryer that was near the baby's room, which would do the buzzer thing at 5-minute intervals near the end of a cycle.

Sometimes brute force is the easiest way to solve a problem.
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Tony Fabris

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#260058 - 08/07/2005 15:45 Re: Shut up, UPS! [Re: tfabris]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12341
Loc: Sterling, VA
That sounds like a good suggestion It's not connected now, so I may open it up at some point.
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Matt

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#260059 - 08/07/2005 16:18 Re: Shut up, UPS! [Re: Dignan]
JeffS
carpal tunnel

Registered: 14/01/2002
Posts: 2858
Loc: Atlanta, GA
Ah the days I used to work in a government building where everyone had one of those. When the power went out it was the most annoying experience of my life. Hundreds of those guys alerting us to the fact that the power was out. The darkness kind of clued us in . . .
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-Jeff
Rome did not create a great empire by having meetings; they did it by killing all those who opposed them.

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#260060 - 08/07/2005 16:38 Re: Shut up, UPS! [Re: tfabris]
g_attrill
old hand

Registered: 14/04/2002
Posts: 1172
Loc: Hants, UK
If you don't want to remove it then they can usually be muted quite substantially just by sticking a piece of tape (or even better, chewing gum/blu-tac) right over the hole in the piezo element.

Gareth

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#260061 - 08/07/2005 17:25 Re: Shut up, UPS! [Re: Dignan]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Some APC UPSes can be told not to beep. I don't know which ones they are, but they're the ones that have programmable internal EEPROMs.

Check out the Unix-based apcupsd documentation. It's available for Win32 as well, so you might be able to at least configure the beepstate, then get rid of the apcupsd package.
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Bitt Faulk

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#260062 - 08/07/2005 17:41 Re: Shut up, UPS! [Re: wfaulk]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
My oldest APC UPS has dipswitches on the back to control stuff like that. It now only beeps when less than XX minutes of battery power remains.

The other more modern ones here are bloody useless in that regard. No dip switches, no software support.

Cheers

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#260063 - 08/07/2005 22:34 Re: Shut up, UPS! [Re: mlord]
Shonky
pooh-bah

Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
I'm sure the two APC UPSes we have at work can be told not to beep. However they are not exactly bottom end at 1500 and 2200VA.

Worse for us is our Dell PERC RAID card in our Poweredge server. It beeps when rebuilding a RAID5 drive. And that takes hours (something like 6 or 7 I think). When we first got it I decided to try out the hot-swap RAID5 capabilities and pulled a drive on it live. Wasn't very popular at work that day....
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Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)

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#260064 - 08/07/2005 22:39 Re: Shut up, UPS! [Re: Shonky]
Shonky
pooh-bah

Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
Here in the APC software.



Attachments
259758-Clipboard.gif (152 downloads)

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Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)

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#260065 - 09/07/2005 00:07 Re: Shut up, UPS! [Re: Shonky]
jimhogan
carpal tunnel

Registered: 06/10/1999
Posts: 2591
Loc: Seattle, WA, U.S.A.
Quote:
Here in the APC software.

APC model lines for small-mid non-expandable UPS have generally been divided between the "Back" (-UPS) and the "Smart" (-UPS). Looks like Dig has a consumer-grade "Back" - no SNMP, stuff like that -- so it may not be configurable via APC software kit. Worth a try, though. Even some of the "Backs" come with USB interface and a bit of software.

FWIW.... I had one Smart-UPS 1400 and recently bought another from eBay with "battery not warranted" for $75. Turns out battery seems fine, but even if it wasn't could have picked one up (on eBay) for not much. So if I was buying this kind of stuff, dot-bomb cast-offs from eBay would be my pick.
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Jim


'Tis the exceptional fellow who lies awake at night thinking of his successes.

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#260066 - 09/07/2005 05:25 Re: Shut up, UPS! [Re: Shonky]
drakino
carpal tunnel

Registered: 08/06/1999
Posts: 7868
Quote:
Worse for us is our Dell PERC RAID card in our Poweredge server. It beeps when rebuilding a RAID5 drive


I really, really hope none of the newer ones do that. Most of the raid cards and storage I deal with comes with the mentality that it's going to be locked in a noisy server room with lots of fans, so beeps simply get very hard to track down. It instead comes with a ton of remote managment and alerting tools for free.

Thankfully I have it on good authority the place I am likely to get an IT job is dumping their last 6 Dell servers in favor of a newer Proliant running VMWare to consolidate them all.

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#260067 - 09/07/2005 12:08 Re: Shut up, UPS! [Re: jimhogan]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Quote:
Turns out battery seems fine, but even if it wasn't could have picked one up (on eBay) for not much.

Even better, the batteries they use are standard fare and can be bought brand new from battery dealers for much less than buying them from APC. You just have to reuse some hardware from the old batteries (the wire connecting them in two-battery models) and some stickytape to hold them together (which sounds like a lousy hack until you realize it's exactly what APC does).

In fact, you can get some gel batteries that are rated for deep cycling and get much better life than you would from the originals. Supposedly. (They are more expensive.)
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Bitt Faulk

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#260068 - 10/07/2005 02:27 Re: Shut up, UPS! [Re: drakino]
Shonky
pooh-bah

Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
Quote:
Quote:
Worse for us is our Dell PERC RAID card in our Poweredge server. It beeps when rebuilding a RAID5 drive


I really, really hope none of the newer ones do that. Most of the raid cards and storage I deal with comes with the mentality that it's going to be locked in a noisy server room with lots of fans, so beeps simply get very hard to track down. It instead comes with a ton of remote managment and alerting tools for free.

Thankfully I have it on good authority the place I am likely to get an IT job is dumping their last 6 Dell servers in favor of a newer Proliant running VMWare to consolidate them all.


This is a brand new server. Only 1 month old...

The remote management stuff does also give the same information though.
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Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)

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#260069 - 11/07/2005 12:47 Re: Shut up, UPS! [Re: tfabris]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12341
Loc: Sterling, VA
Well, I opened mine up the other night. I guess I didn't want to mess around with it too much, and I couldn't find that speaker. It was difficult enough to get the thing back together. I hope I didn't break it.

So now I'll have to try to find the funky USB to RJ45 cable that came with the thing, and see if there's software for my UPS.
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Matt

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#260070 - 11/07/2005 12:55 Re: Shut up, UPS! [Re: Dignan]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
Nothing that looks like a piezo buzzer at all?

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#260071 - 11/07/2005 12:56 Re: Shut up, UPS! [Re: tman]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12341
Loc: Sterling, VA
Therein lies the problem...I have no idea what that looks like Besides, I don't think I would have been able to get to it. Things are pretty cramped in there.
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Matt

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#260072 - 11/07/2005 14:10 Re: Shut up, UPS! [Re: Dignan]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA
On my UPS, the buzzer looked similar to this one.

My UPS wasn't cramped inside once I took it completely apart. Although it was probably a completely different model than yours, so I have no idea how easy or hard it would be to work on yours.

The thing to remember about those UPS's, though, is that if you're taking them apart be real real careful not to shock yourself. The energy stored in the battery (and, I'm sure the capacitors), can be quite large.

Probably should have said something about that before encouraging you to open it up.
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Tony Fabris

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#260073 - 11/07/2005 14:18 Re: Shut up, UPS! [Re: tfabris]
eliceo
enthusiast

Registered: 18/02/2002
Posts: 335
The older style metal ones are much easier to work on than the plasticky ones. Those are pretty much what is around in the low end models. It seem like trying to open that plastic case up is a mission.


Edited by eliceo (11/07/2005 15:25)

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#260074 - 11/07/2005 15:17 Re: Shut up, UPS! [Re: tfabris]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12341
Loc: Sterling, VA
Yeah, I was a little worried about shocking myself, so I didn't go any further. I'm also not interested in removing everything, as putting it all back is way more effort than I'm willing to exert for a stupid beep. So I'll try the software route.
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Matt

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#260075 - 12/07/2005 21:43 Re: Shut up, UPS! [Re: wfaulk]
lectric
pooh-bah

Registered: 20/01/2002
Posts: 2085
Loc: New Orleans, LA
Since they're simply 12 volt batteries, you can also use a car battery (or series of them wired in parallel) We do this at City Hall, where our phone system may need to be up much longer in case of a power failure and generator fault. We actually used marine batteries because of the much better seal on the batteries.

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#260076 - 12/07/2005 21:46 Re: Shut up, UPS! [Re: lectric]
lectric
pooh-bah

Registered: 20/01/2002
Posts: 2085
Loc: New Orleans, LA
Oh, one piece of advice concerning testing UPS's. never ever ever plug a line tester ( a real one, not the little light test) into a UPS. Since a line tester is designed to sample how much amperage is available, it'll try and draw all the power at once. The UPS will happily oblige. The tester I was using got VERY hot in less than a second and all the magic smoke came out. Turns out it actually says in the tester manual not to ever plug it into a UPS, although 220 is fine.

Also, if you're in the US, be very careful not to buy an APC 420i or anything with an i on the end of the model number. I learned the hard way that this means International Version, I.E. 220. Nothing quite as embarassing as convincing a client to buy a UPS to protect their valuable server, getting your secretary to order one, plugging it in and all of a sudden a 4" flame shoots of the the (now dead) server. Luckily all it ate was the power supply and some dignity.


Edited by lectric (12/07/2005 21:49)

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