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#6699 - 09/02/2000 00:28 Longer Warranty?
Lord Bleys
member

Registered: 30/12/1999
Posts: 143
I don't recall seeing this brought up in previous posts dating back to December, but I'm human and therefore prone to making mistakes. Forgive me if I'm rehashing an old subject.

Empeg certainly stands behind its product -- I have no doubt of that based upon my experiences. However, I think it might be appropriate for the warranty to be at least one year in length (as opposed to the current six month warranty).

-- Bleys


"If you would judge, understand." -- Seneca
_________________________
"If you would judge, understand." -- Seneca

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#6700 - 09/02/2000 01:14 Re: Longer Warranty? [Re: Lord Bleys]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31600
Loc: Seattle, WA

As I recall, Hugo stated that the 180-day warranty is due to the fact that the US company that services the units will only honor that term. It's more of a regional and legal issue than one of reliability.

The original thread is here.



-- Tony Fabris -- Empeg #144 --
Caution: Do not look into laser with remaining good eye.
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Tony Fabris

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#6701 - 09/02/2000 07:30 Re: Longer Warranty? [Re: Lord Bleys]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
We are reviewing our US Support system at the moment.

There is a strong possibility that, for Mk.2 players and onwards, the US Warranty will be brought into line with that for the rest of the world.

Rob



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#6702 - 11/02/2000 01:45 Re: Longer Warranty? [Re: rob]
Lord Bleys
member

Registered: 30/12/1999
Posts: 143
Sounds good.

-- Bleys

"If you would judge, understand." -- Seneca
_________________________
"If you would judge, understand." -- Seneca

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