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#959 - 23/11/1999 22:32 Contact for Empeg US?
NasalGoat
member

Registered: 23/08/1999
Posts: 129
Loc: Toronto, ON, Canada
I tried emailing info@empeg.com with no luck.

My Empeg is in for service and I haven't heard squat in over a week. I need to contact them to find out what the hell is going on, but I have no phone number and no email.

Any help from the other side of the pond?


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#960 - 24/11/1999 01:33 Re: Contact for Empeg US? [Re: NasalGoat]
TommyE
enthusiast

Registered: 08/06/1999
Posts: 356
Loc: NORWAY
What failed. Your harddrive??? Just courious to know!

TommyE


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#961 - 24/11/1999 01:41 Re: Contact for Empeg US? [Re: NasalGoat]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
How did you get in touch with them in the first place if you have no contact details??

We include a service contact sheet with every player, which includes address, email and telephone details (1-800 toll free for the US).

I did get your email to info which I forwarded straight to US Support, asking them to contact you. When I get to work I'll dig out the toll free number and send you that.

If your player has a problem with it's main board then there will be a slight delay, as they are currently coming back to the UK for repair.

Rob


Rob



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#962 - 24/11/1999 08:35 Re: Contact for Empeg US? [Re: TommyE]
NasalGoat
member

Registered: 23/08/1999
Posts: 129
Loc: Toronto, ON, Canada
No, the screen failed on me.

As for why I don't have contact info, I don't have a copy of the email they sent me, and I can't find the manual. I know, I'm disorganized. :)

Anyway, thanks.



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#963 - 24/11/1999 10:30 US Service & Support Details [Re: NasalGoat]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
Tel: 1-800-769-9591 (Toll Free)
Email: us-support@empeg.com

Note that this office can only provide after sales service for clients in the US, Canada and Mexico.



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