I had UPS do the same to me here. I was waiting for car parts, and was watching the tracking page every day. Somehow they made it all the way to Minneapolis and were then re-routed back to California at the last minute. According to their records, I was deceased! They went the SLOW way back to the vendor and then to me again - by bulk cargo on a train. It took about three weeks to get my next day air parts... No company is immune to it I guess.