> the "threat" to pull stan off the queue is a little surprising and perhaps out of line

Hey, he was the one who stated his intention not to buy an empeg over this, I just couldn't resist calling his bluff. I guess I was a bit grouchy today!

I wouldn't take anyone off the queue unless they asked me to, though.

I honestly think that many of the reactions expressed here have been over-reactions, and that if everyone had waited a couple of weeks (to see how much hassle this really is in practice) before posting then things might have been more constructive. Don't forget that most of us at empeg use the product at least as much as you guys, and we run the same software. If the visual thing has driven me nuts after a week or two I'll be honest and admit it!

Rob